LEGAL NOTICE AND WEBSITE TERMS OF USE

Access to and use of the urbener.com website is subject to the following terms and conditions.

OWNERSHIP OF DE WEBSITE

Domain name: www.urbener.com

SISTEMAS URBANOS DE ENERGÍAS RENOVABLES S.L. (URBENER)

Address: Calle Coso 34, 5º. 50004 Zaragoza, Spain

CIF: B99298481

Registration details: R.M ZARAGOZA TOMO 3823, LIBRO 0, FOLIO 68, HOJA Z-51177, INSC 1.

Contact phone number: +34 976 29 89 84

e-Mail: urbener@urbener.com

PURPOSE

LIABILITY

The provider shall not be liable for any information published on its website where such information has been altered or introduced by third parties.

Access to the Portal may include links to third-party websites over which URBENER has no control. In such cases, URBENER acts as an intermediary service provider in accordance with Article 17 of the LSSICE and assumes no responsibility for the content or condition of such sites.

The provider shall not be responsible for content stored in, including but not limited to, forums, chats, blogs, comments, social networks, or any other platform that allows third parties to publish content independently.

Nevertheless, in accordance with Articles 11 and 16 of the LSSICE, the provider cooperates with users, authorities, and law enforcement agencies in the removal or blocking of any content that may violate applicable laws, third-party rights, or public order.

INDUSTRIAL AND INTELLECTUAL PROPERTY RIGHTS

The User acknowledges and accepts that all industrial and intellectual property rights over the content and any other elements included on the Website belong to URBENER.

All website content, including but not limited to its programming, editing, compilation and other elements necessary for its operation, as well as designs, logos, text and/or graphics, images, and any graphic or artistic material, are the property of the provider or, where applicable, are used under license or with express authorization from the authors.

All website content is protected by industrial and intellectual property rights and is registered in the relevant public registries under the ownership of URBENER or its representatives. No exploitation rights are transferred to the User beyond what is strictly necessary for the proper use of the Website.

In particular, reproduction, transformation, communication, or any other form of exploitation, by any means, of all or part of the website content is prohibited, except for private use, as well as the creation of links from external websites to the homepage (urbener.com) or any of its pages.

Such actions may only be carried out with the prior written authorization of the website owner, under the terms and conditions established. To request such authorization, please contact any of the addresses indicated in section one of this legal notice (Website Ownership).

Notwithstanding the above, once authorization has been granted to establish links, it is expressly prohibited for such links to display the linked page within frames or similar mechanisms.

When links are established to any page other than the homepage, it must be clearly indicated in the link text or otherwise that the linked site is urbener.com and that it is an external website.

DATA PROTECTION

URBENER considers the protection of the privacy and confidentiality of Users’ personal data collected through any system that enables data transmission to be a fundamental objective. URBENER is committed to complying with the General Data Protection Regulation (Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016), implementing the necessary security measures to ensure the confidentiality, integrity, and availability of such data, and to prevent its alteration, loss, unauthorized processing, or access by third parties.

APPLICABLE LAW AND JURISDICTION

For the resolution of any disputes or matters related to this website or the activities carried out on it, Spanish law shall apply. The parties expressly submit to the jurisdiction of the Courts and Tribunals of Zaragoza for the resolution of any conflicts arising from or related to its use.

PRIVACY POLICY

This Privacy Policy has been prepared in accordance with applicable data protection legislation, including Regulation (EU) 2016/679 (GDPR) and Organic Law 3/2018 on Personal Data Protection and the guarantee of digital rights (LOPDGDD).

Its purpose is to inform data subjects about how their personal data is processed, including the purposes of processing, contact details for exercising their rights, data retention periods, and the security measures implemented, among other relevant aspects.

1.- Data Controller 

SISTEMAS URBANOS DE ENERGÍAS RENOVABLES, S.L (URBENER)
CIF: B99298481
Address: Calle Coso 34, 5º. 50004 Zaragoza, Spain.
EMAIL: urbener@urbener.com
Phone number: +34 976 29 89 84
Contact DPO: clientes@urbener.com,

2.- Data processing

Any personal data requested will consist solely of that which is strictly necessary to identify and respond to the request made by the data subject, hereinafter referred to as the data subject.

Such information will be processed fairly, lawfully and transparently in relation to the data subject. Furthermore, personal data will be collected for specific, explicit and legitimate purposes and will not be further processed in a manner incompatible with those purposes.

The data collected from each data subject will be adequate, relevant and not excessive in relation to the purposes applicable in each case, and will be updated whenever necessary.

The data subject shall be informed, prior to the collection of their data, of the general provisions set out in this policy so that they may give their express, specific and unambiguous consent to the processing of their data, should this be necessary and in accordance with the following aspects.

3.-Purpose of the processing

The specific purposes for which each data processing operation is carried out are set out in the information clauses included in each data collection channel (web forms, paper forms, contracts, notices, etc.).

However, in general, the collection and processing of data is intended for the following purposes:

– Maintaining the contractual relationship established between the data subject and URBENER.

– The execution, maintenance and management of any relationships that may exist between URBENER and the data subject: commercial, administrative, accounting, employment-related, marketing-related, and any other provision of services requested from URBENER by the data subject.

– Responding to requests for information and/or contact.

– Collecting application data for the management of recruitment processes via our “Work with us” form.

– Sending advertising and promotional information relating to URBENER’s own services and products, provided that you have given your consent for this or there is a prior commercial/contractual relationship and it relates to the sending of commercial communications concerning products or services similar to those initially contracted with the customer (Article 21.2 of Law 34/2002 of 11 July on Information Society Services and Electronic Commerce).

Under no circumstances will they be used for any purpose other than those for which they were collected.

4.- Legal Basis

As a general rule, prior to processing personal data, URBENER obtains the unambiguous consent of the data subject by including informed consent clauses in the various data collection systems.

However, where the data subject’s consent is not required, the legal basis for the processing relied upon by URBENER is the performance of the established contractual relationship, our legitimate interest in the conduct of our business (in the case of commercial promotion and prospecting), or compliance with a law authorising or requiring the processing of the data subject’s data.

If we have requested your consent for any of the processing activities we are going to carry out (such as sending information about products, services and new developments), we would like to inform you that you may withdraw your consent at any time.

5.- Recipients

We share your data with service providers who assist or support us (data processors), with whom we have entered into the required contract in accordance with Article 28 of the GDPR.

Apart from these cases, URBENER will not disclose your personal data to any third party, unless the disclosure is for the purpose of fulfilling objectives directly related to the legitimate functions of the data controller and the data processor, or the data subject has given their consent for such purposes, or where the disclosure is authorised by law.

6.- International data transfers

No international data transfers are planned.

7.- Retention periods

The information collected from the data subject will be retained for as long as necessary to fulfil the purpose for which the personal data was collected; once this purpose has been fulfilled, the data will be erased.

Such deletion will result in the data being blocked, remaining available only to public authorities, judges and courts to address any potential liabilities arising from the processing, for the duration of the limitation period for such liabilities; once this period has expired, the information will be destroyed.

For information purposes, the retention periods for information relating to different matters are set out below:

8.- Browsing data.

With regard to any browsing data that may be processed via the website, should any data subject to regulatory requirements be collected, we recommend that you consult the Cookie Policy published on our website, available below.

9.- Rights of data subjects.

Any individual has the right to obtain confirmation as to whether or not URBENER is processing personal data concerning them.

Data subjects have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, to request its erasure when, amongst other reasons, the data is no longer necessary for the purposes for which it was collected.

In certain circumstances, data subjects may request the restriction of the processing of their data, in which case we will only retain it for the purpose of exercising or defending legal claims.

In certain circumstances and for reasons relating to their particular situation, data subjects may object to the processing of their data. In this case, URBENER will cease processing the data, except where there are compelling legitimate grounds, or for the exercise or defence of potential legal claims.

Data subjects may exercise the aforementioned rights by contacting URBENER at C/ Coso 34, 5th Floor, Postcode 50004, Zaragoza, Spain, or via the email address provided for this purpose: clientes@urbener.com, attaching in all cases a photocopy of their National Identity Card or an equivalent legally valid document proving their identity.

You also have the right to lodge a complaint with the Spanish Data Protection Agency (aepd.es) if you believe that your data is not being processed correctly.

10.- Security

The security measures adopted by URBENER are those required in accordance with the provisions of Article 32 of the GDPR. In this regard, taking into account the state of the art, the costs of implementation and the nature, scope, context and purposes of the processing, as well as the varying likelihood and severity of the risks to the rights and freedoms of natural persons, URBENER has established appropriate technical and organisational measures to ensure a level of security appropriate to the risk involved.

In any event, URBENER has implemented sufficient mechanisms to:

1. Ensure the ongoing confidentiality, integrity, availability and resilience of processing systems and services.
2. Restore the availability of and access to personal data quickly in the event of a physical or technical incident.
3. Regularly verify, evaluate and assess the effectiveness of the technical and organisational measures implemented to ensure the security of the processing.
4. Pseudonymise and encrypt personal data, where appropriate.

Cookie Policy

What are cookies?

This website uses cookies and/or similar technologies that store and retrieve information whilst you browse.

In general, these technologies can be used for a wide variety of purposes, such as recognising you as a user, gathering information about your browsing habits, or customising the way content is displayed. The specific ways in which we use these technologies are described below.

What types of cookies are used on this website?

a) Technical cookies: these are cookies that enable the user to navigate the website, platform or application and use the various options or services available on it, including those used to manage and operate the website and enable its functions and services, such as controlling traffic and data communication, identifying the session, accessing restricted areas, etc.

b) Preference or personalisation cookies: these are cookies that allow information to be remembered so that the user can access the service with certain characteristics that may differentiate their experience from that of other users, such as, for example, the language, the number of results to be displayed when the user performs a search, the appearance or content of the service depending on the type of browser through which the user accesses the service, etc.

c) Analytics or measurement cookies: these are cookies which, processed by us or by third parties, allow us to quantify the number of users and thus carry out statistical measurement and analysis of how users utilise the service offered. To this end, we analyse your browsing on our website in order to improve the range of products or services we offer you.

d) Behavioural advertising cookies: these are cookies which, whether processed by us or by third parties, enable us to analyse your browsing habits so that we can show you adverts tailored to your browsing profile.

Who uses cookies?

a) First-party cookies: these are cookies sent to the user’s device from a server or domain managed by the website operator itself, from which the service requested by the user is provided.

b) Third-party cookies: these are cookies sent to the user’s device from a server or domain that is not managed by the website operator, but by another entity that processes the data obtained through the cookies.

This website uses Google Analytics, a web analytics service provided by Google, Inc., a Delaware company with its principal office at 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, United States (“Google”). Google Analytics uses “cookies” to help the website analyse how users use the site. The information generated by the cookie regarding your use of the website (including your IP address) will be transmitted directly to and stored by Google on servers in the United States.

Google will use this information on our behalf for the purpose of tracking your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage. Google will not associate your IP address with any other data held by Google.

Cookies used on this website

The cookies currently used on this website, along with their type and purpose, are listed below.

Cookies are used for the following purposes:

To identify the domain to be tracked
To distinguish unique users
To limit the rate of requests
To remember the number and duration of previous visits
To remember information about traffic sources
To determine the start and end of a session
To remember the values of visitor-specific variables

 How can you accept, refuse, withdraw consent or delete cookies?

You have the option to allow, block or delete cookies stored on your device by adjusting the settings in your browser. If you disable cookies, some of the available services may no longer work. The method for disabling cookies varies from browser to browser, but this can usually be done via the Tools or Options menu.

You can also consult your browser’s Help menu, where you will find instructions. You may choose at any time which cookies you wish to allow on this website.

You can allow, block or delete cookies installed on your computer by adjusting the settings of the browser installed on your computer:

Google Chrome

Mozilla Firefox

Internet Explorer

Safari

Opera

Internet Explorer (Windows Phone)

Safari para IOS (iPhone y iPad)

Chrome para Android 

Data transfers to third countries

You can find out about any transfers to third countries carried out by the third parties identified in this cookie policy in their respective policies (see the links provided in the “Third-party cookies” section).

Profiling

No user profile will be created based on the monitoring of your browsing activities on our Website. Consequently, no automated decisions will be made based on such browsing.

Cookie retention period

a) Session cookies: these expire automatically when the user ends their session and are typically used to store information required whilst providing a service requested by the user on a one-off basis

b) Persistent cookies: these remain stored on the user’s device for a specified period (ranging from a few minutes to several years).